penemuel: (Default)
[personal profile] penemuel
...buy the extended warranty!

I just got my laptop back from Gateway -- they updated the BIOS, and can't find anything wrong. Since one of the BSOD's mentioned the BIOS before it clicked off & I couldn't read any more, I'm hoping that's what was wrong. Anyway, that was a $99 diagnosis, free of charge courtesy of Mr. Warranty.

The lady who dropped her computer off before me was looking at that $99 diagnostic charge, then a $50 charge if it was her power supply, or a possibly $300 - $400 charge if it was the motherboard instead. Why? Because she only had the one-year warranty, not the extended one.

Seriously -- if it's something that might cost a lot to fix, the price of the extended warranty will more than be repaid if repairs are necessary, and if it isn't, you still have the peace of mind that for X years, IF something goes wrong, it's covered!

Off to test the laptop and see if it really IS fixed, or if Coyote's playing games with me. Again.
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